WHO WE ARE
WHO WE ARE
We are a team of down to Earth dog lovers, who believe the happiest dogs are well groomed, well exercised, properly fed, and properly mentally stimulated. We are working hard to expand and grow our facility so we can offer the best services to satisfy the needs of people who share the same beliefs.
About Our Grooming
We provide top in the industry Grooming and Handling skills, as well as safety practices.
Tracy has spent the last 20 years mastering her craft and passes her knowledge down to her staff.
Short of EXTREME circumstances, our handling skills allow us to safely guide dogs through their fears or reluctance to participate in certain parts of the grooming routine, while ensuring the dog feels confident and as comfortable as possible.
We use only high quality products and offer a variety of Spa services that actually benefit the dog (no gimmicks). The dogs in our care receive the best baths, and curl up in warm, lavender scented towels when the bath is over, so they feel relaxed and comfortable.
We typically work on two dogs at a time to ensure each dog gets the breaks they need and no dog ever has to get rushed through so we can get to the next dog's time slot.
We never cut corners, and we will always discuss the grooming details WITH you, and educate where needed so you can make informed decisions. This means you will never drop off a fluffy dog and pick up a shaved dog without a detailed conversation as to why or what the options are, or you won't bring your shedding dog in expecting it to be GROOMED the way it should be but the groomer just tossed it in the bath instead. We take pride in every detail, and if you want those details to change (new style, etc.) let us know and we will adjust where we can.
Tracy's Grooming Credentials
2017
Member of Groom Team Canada
2005-Present
Open and Champion Level Grooming Competition Participant
I have traveled all over western North America competing in grooming competitions, expanding my skillset, and receiving multiple placements, including Best in Show. The dogs I have competed with include Spaniels, Poodles, Terriers, and mixed breeds.
2005-Present
Handler and Groomer for Kennel Club Dog Show Participants
I was fortunate enough to work with a group of ladies who introduced me the show world where I was able to learn more advanced grooming and handling skills. I have groomed and shown many breeds, including Standard Poodles, Airedale Terriers, Sealyham Terriers, and a few herding breeds.
2003-2004
Alberta School of Dog Grooming
This course set the foundation for my career. During my time at school I learned the basic grooming, safety and handling skills needed to begin grooming dogs.
OUR TEAM
OUR TEAM
We can't wait to meet you
We can't wait to meet you
Tracy Spokes
Tracy Spokes
Master Stylist
Master Stylist
Jasmyn
Jasmyn
Day Camp Senior Handler
Day Camp Senior Handler
Natasha
Natasha
Junior Stylist
Bailey
Day Camp Attendant and Admin Assistant
OUR SERVICES
OUR SERVICES
Second Paw
Thrift and Consignment Store
COMING SOON!!!
Grande Prairie's first and only Thrift and Consignment store for PETS!!
20% of the profits from donated items will go towards local animal related charities so you can feel good about donating your gently used pet supplies.
Do you have quality items you wish to sell? Let us do the work for you! Talk to us about consigning your pet supplies.
Grooming Services
Please note that we only accept haircut clients who commit to a proper 4-8 week grooming schedule. (Shedding dogs can sometimes go longer)
We are currently not taking new Giant Breeds, Chow Chows, or Cats.
FULL GROOMS
Includes: nail trimming, ear cleaning, shampooing, conditioning, paw/pad trimming, any necessary sanitary trimming, face trimming/styling (if applicable), brushing.
Also Includes: Full body haircut and style, or full body de-shed and tidy.
Extra Charges Will Apply For:
-Matt Removal
-Compacted Coat Removal
-Handling and Care of Obese Dogs
-Handling and Care of Dogs With Special Needs
There is a 5-10% price increase for dogs who went longer than 8 weeks between grooms. We may refuse service if the dog SHOULD be on a 4-8 week schedule and continuously goes longer.
Please note that these are the TYPICAL prices, but dogs' coats vary so much. If a dog takes longer\less time to wash, dry, or brush out than the average dog of its size\coat type than the prices will be adjusted to account for that.
Dogs On A 2-4 Week Schedule
Dogs On A 2-4 Week Schedule
Get 10% off
Dogs On An 8.-10 Week Schedule
Dogs On An 8.-10 Week Schedule
Add 5 %
Dogs On A 10+ Week Schedule
Dogs On A 10+ Week Schedule
Add 10 %
Dogs On A 5-8 Week Schedule
Dogs On A 5-8 Week Schedule
Small
Small
Yorkie's and BiewerYorkies (Any Style)
Other Small Haircut Dogs:
Haircut: Clipper Cut
Haircut: Clip and Scissor
Haircut: Scissor Cut
Short Coat De-Shed
Medium Coat De-Shed with light tidy
Medium Coat De-Shed with heavy tidy
Long Coat De-Shed with light tidy
Long Coat De-Shed with heavy tidy
90
100
110
125
70
80
90
100
110
Small/Medium
Small/Medium
Haircut: Clipper Cut
Haircut: Clip and Scissor
Haircut: Scissor Cut
Short Coat De-Shed
Medium Coat De-Shed with light tidy
Medium Coat De-Shed with heavy tidy
Long Coat De-Shed with light tidy
Long Coat De-Shed with heavy tidy
115
125
135
80
92
104
115
125
Medium
Medium
Haircut: Clipper Cut
Haircut: Clip and Scissor
Haircut: Scissor Cut
Short Coat De-Shed
Medium Coat De-Shed with light tidy
Medium Coat De-Shed with heavy tidy
Long Coat De-Shed with light tidy
Long Coat De-Shed with heavy tidy
135
148
161
90
105
120
135
148
Medium/Large
Medium/Large
Haircut: Clipper Cut
Haircut: Clip and Scissor
Haircut: Scissor Cut
Short Coat De-Shed
Medium Coat De-Shed with light tidy
Medium Coat De-Shed with heavy tidy
Long Coat De-Shed with light tidy
Long Coat De-Shed with heavy tidy
155
170
185
110
125
140
155
170
Large
Large
Haircut: Clipper Cut
Haircut: Clip and Scissor
Haircut: Scissor Cut
Short Coat De-Shed
Medium Coat De-Shed with light tidy
Medium Coat De-Shed with heavy tidy
Long Coat De-Shed with light tidy
Long Coat De-Shed with heavy tidy
180
195
205
125
140
160
180
195
Large\X-Large
Large\X-Large
Haircut: Clipper Cut
Haircut: Clip and Scissor
Haircut: Scissor Cut
Short Coat De-Shed
Medium Coat De-Shed with light tidy
Medium Coat De-Shed with heavy tidy
Long Coat De-Shed with light tidy
Long Coat De-Shed with heavy tidy
205
225
245
140
160
180
205
225
X-Large
X-Large
Haircut: Clipper Cut
Haircut: Clip and Scissor
Haircut: Scissor Cut
Short Coat De-Shed
Medium Coat De-Shed with light tidy
Medium Coat De-Shed with heavy tidy
Long Coat De-Shed with light tidy
Long Coat De-Shed with heavy tidy
230
250
275
155
175
195
250
275
PARTIAL GROOMS
PARTIAL GROOMS
Includes: nail trimming, ear cleaning, shampooing, conditioning, paw/pad trimming, any necessary sanitary trimming, face trimming/styling (if applicable), and combing.
Does NOT include: Any other trimming aside from what is listed above. This service is not available for shedding dogs at this time.
Extra Charges Will Apply For:
-Matt Removal
-Compacted Coat Removal
-Handling and Care of Obese Dogs
-Handling and Care of Dogs With Special Needs
There is a 5-10% price increase for dogs who went longer than 8 weeks between grooms. We may refuse service if the dog SHOULD be on a 4-8 week schedule and continuously goes longer.
Please note that these are the TYPICAL prices, but dogs' coats vary so much. If a dog takes longer\less time to wash, dry, or brush out than the average dog of its size\coat type than the prices will be adjusted to account for that.
Dogs On A 2-4 Week Schedule
Dogs On A 2-4 Week Schedule
Get 10% off
Dogs On An 8.-10 Week Schedule
Dogs On An 8.-10 Week Schedule
Add 5 %
Dogs On A 10+ Week Schedule
Dogs On A 10+ Week Schedule
Add 10 %
Dogs On A 5-8 Week Schedule
Dogs On A 5-8 Week Schedule
Small
Small
Yorkies and Biewer Yorkies
Low to Non-Shedding Shorter Hair
Low to Non-Shedding Longer Hair
60
70
80
Small/Medium
Small/Medium
Low to Non-Shedding Shorter Hair
Low to Non-Shedding Longer Hair
80
90
Medium
Medium
Low to Non-Shedding Shorter Hair
Low to Non-Shedding Longer Hair
90
100
Medium/Large
Medium/Large
Low to Non-Shedding Shorter Hair
Low to Non-Shedding Longer Hair
100
115
Large
Large
Low to Non-Shedding Shorter Hair
Low to Non-Shedding Longer Hair
120
135
Large\X-Large
Large\X-Large
Low to Non-Shedding Shorter Hair
Low to Non-Shedding Longer Hair
135
150
X-Large
X-Large
Low to Non-Shedding Shorter Hair
Low to Non-Shedding Longer Hair
150
170
MAINTENANCE
MAINTENANCE
These services are available to help prevent problems such as overgrown toenails, or matted hair, etc.
Maintenance services DO NOT include a bath, or any matt removal.
MAINTENANCE Services
MAINTENANCE Services
Haircut Dogs: These are your low to non-shedding dogs that need full body trimming, including their face.
As long as the hair is being washed/brushed as needed, it can grow as long as you'd like, so partial or full grooms aren't always necessary, but nails, pads, sanitary areas, eye areas, and ear canals need regular care, and often pet owners struggle to clean/trim these areas.
If you don't want a professional full or partial groom every 3-8 weeks, we strongly suggest coming for a maintenance trim for proper management of these areas.
Shedding Dogs: These are the dogs that don't grow long hair on their face/muzzle and who shed their coat out as it grows. Many pet owners take care of their shedding dog's bathing needs at home, but could use help trimming the feet and bum (if needed), trimming the nails, and blowing out the big tufts of undercoat. We encourage shedding dogs with fluffy feet, to have their nails, paws, and rear tidied up every 3-8 weeks.
Hand-stripping Dogs: These are your wire coated dogs who get the correct method of hair trimming, called hand-stripping (not using clippers/scissors) Our hand-stripping maintenance package helps keep layers of hair in the coat, and the nails/sanitary areas clear of hair and debris. We do a quick go over of the whole dog, removing a layer of hair, so when you are ready for a full groom, we have layers to work with. For the best results hand-stripped dogs should come for a maintenance strip every 1-4 weeks depending on breed, and desired outcome.
Single Services
Single Services
Nail Trimming
Nail Trimming
Dogs
Dogs coming every 1-4 weeks
Rabbits/Guinea Pigs
16
8
10
Anal Glands
Anal Glands
Only Service
With Any Bathing Service
8
Free
Coconut Oil Teeth Brushing
Coconut Oil Teeth Brushing
Only Service
With A Nail Trim or
Maintenance Package
With Any Bathing Service
10
7.50
7.50
Other Single Services
Ear Cleaning
Eye area Cleaning
Brushing
5
5
$25 for 15 min
Maintenance Packages
Maintenance Packages
Haircut Dogs
Haircut Dogs
Small
Medium
Large
45
60
75
Shedding Dogs
Shedding Dogs
Small
Medium
Large
45
60
75
Handstrip Dogs
Handstrip Dogs
Small
Small/Medium
Medium
Medium/Large
Large
Large/XLarge
XLarge
The prices above are estimates. Coat types do make a difference in time/price. For example, a well maintained Irish Wolfhound takes less time to do a maintenance strip than a well maintained Airedale Terrier, despite being 2-3X the size.
50
65
80
95
110
125
140
Specialty Grooming
Specialty Grooming
Info Coming Soon
Grooming FAQ
How Long Does Grooming Take?
This will very from dog to dog and from appointment to appointment. Your drop off time is NOT ALWAYS the grooming start time. We DO NOT work in restricted time slots, due to the unpredictability of how long each dog will take to finish, and the risk of clients being occasionally late, due to traffic, weather, etc., therefore we cannot guarantee when your dog will be finished. We simply space out the drop off times to reduce how many dogs are in the building at a time, and we work on the dogs in an order that provides the best possible experience for each dog and their groomer. On average, small dogs are in the salon 2-4 hours, and larger ones 4-6, with some time consuming larger dogs needing to stay most of the day.
We will text when we are finished. Please don't continuously "pop in" the check on the dog, as this excites the dog, making the grooming take longer, due to having to settle the dog back down.
Why Don't You Groom In Restricted Time Slots?
Many grooming salons will book dogs into time slots such at 1 hour for small dogs, or 2 hours for large dogs, etc. They do one dog at a time and the dogs are in and out of the shop as quickly as possible. Our problem with this method is that if a dog needs more time due to coat condition, anxiety, geriatric conditions, etc., there isn't any extra time. The groomer has no choice but to push the dog, or cut corners to fit into the time slot. WE REFUSE TO WORK LIKE THIS. We want each dog to have the individual care and attention they need for a quality groom and grooming experience. If you ABSOLUTELY need an in and out grooming service we do offer "express" grooming for additional charges.
Do you use crates/kennels?
The dogs are typically crated when not on the table for their own safety, and the safety of the other dogs in the salon. We do try to let young puppies have some free floor time as we find this gives them some extra fun time, which makes future grooming experiences less stressful. If you would prefer your dog spend less time in a kennel, booking your dog in for day-camp on their grooming days is an option. The dog will then get to participate in day-camp activities when not on the grooming table.
How Often Should I Groom My Dog
For low to non-shedding dogs, grooming is an important part of their overall health and wellbeing. The dogs that adapt the best to a lifetime of grooming are the ones that started young (two weeks after their third set of shots) and who come every 4-6 weeks. It is now our policy that all haircut dog clients must commit to a 4-8 week schedule depending on their desired hairstyle.
Shedding dogs don't always need such a rigid scheudle, but they still do best when on one. Our rule for shedding dogs is that they should never get matted or have compacted coat. If they do you waited TOO long. If they repeatedly come in matted or with compacted coat, we will refuse service.
Why Do You Prefer Communicating Via Text Message?
Texting allows us to return messages when its safe and convenient to do so. It also ensures all agreed appointment times, or conversations are in writing so there is no confusion.
What vaccinations are required for my dog to get groomed?
All dogs getting groomed are required to have had at LEAST their second set of puppy vaccines, although due to the high risk of Parvo in Grande Prairie, we recommend waiting until their 3rd set. Rabies is required by law, and we strongly encourage all our clients to have current vaccinations for rabies, distemper, and Bordetella. Should a dog bite another dog or person, Alberta Health Services have the right to seize the animal for tests, or fine the owner for not being able to provide proper documentation of rabies vaccines.
SKIN CARE/SPA
SKIN CARE/SPA
We pride ourselves on only offering "Spa" services that ACTUALLY benefit you and the dogs. We don't offer gimmicky add on services that are only designed to personify our furry friends and empty your wallets.
Thera-Clean Microbubble Skin Therapy
Thera-Clean Microbubble Skin Therapy
Thera-Clean Microbubble skin therapy is advanced technology from Japan that results in a deeper clean and health benefits that shampoo alone can't achieve. In short, the bath water gets turned into tiny little nanobubbles that are able to penetrate the hair follicles and as they pop, they release oxygen into the skin, and loosen up dirt, dander, bacteria, yeast, allergens, etc., lifting them out of the skin and up to the surface of the bath water.
Shampooing alone only cleans the surface of the skin, however if a Microbubble bath is followed up with a medicated shampoo, the skin is then able to absorb more of the medication than it would without the microbubbles.
If a dog has allergies or reacts to shampoos, we can use microbubbles after the shampoo to remove any trace of shampoo that may have been left in the skin.
Microbubble technology is great for assisting with the management of skin issues but also supports maintaining healthy skin. The process is also incredibly therapeutic and relaxing for most pets. The combination of sonic energy and ionic charge causes a soothing sensation for the skin, and a calming effect on the dog.
We would love to see every dog enjoy the benefits of a microbubble bath.
Nagayu CO2 Hydrotherapy
Nagayu CO2 Hydrotherapy
Nagayu CO2 Hydrotherapy is NOT microbubbles. (Some grooming companies confuse the two) It is, however, the next best thing. The bath bomb style fizzing action can not penetrate the follicles and deep clean the way microbubble bathing can, but it does reduce the build up of oils and gunk around the edge of the follicles that help trap debris inside. It also adds a unique conditioning effect. If a microbubble bath is outside of your grooming budget, we offer Nagayu CO2 Hydrotherapy for only $5. We can also use it in conjunction with a Microbubble Bath for even greater all around results.
Please note that if your pet is showing signs of skin issues, and you don't opt for a microbubble bath, a Nagayu rinse will automatically be added to your groom.
Single Services
Single Services
Moisturizing Paw Cream
Moisturizing Paw Cream
The natural Shea & Aloe butters moisturize while allowing the Kelp to absorb much needed nutrients and minerals into their skin.
In addition, the ingredients include a special blend of pure therapeutic grade essential oils for aromatherapy and naturally healing elements.
5
Coconut Oil Teeth Brushing
Coconut Oil Teeth Brushing
Only Service
With A Nail Trim or
Maintenance Package
With Any Bathing Service
Coconut oil has natural anti-bacterial and other healthy properties. It's good for the digestive tract and the skin/coat, so we see it as an optimal choice for a tooth-paste.
8
4
4
Microbubble Skin Care
Microbubble Skin Care
Only Service (Only includes 5-10 min of drying time)
Extra Drying Time
Added To A Full Groom or Partial Groom
30-50
5-25
25
Advanved Hydration/Healing Microbubble Skin Care.
Advanved Hydration/Healing Microbubble Skin Care.
Only Service (Only includes 5-10 min of drying time)
Extra Drying Time
Added To A Full Groom or Partial Groom
38-58
5-25
32
Our Advanced Hydration/Healing Microbubble Bath includes *Moisture Plus* : an all natural additive that add moisture back into the skin, contains anti-microbial properties, and helps repel insects and pets.
Charcoal Facial Scrub
Charcoal Facial Scrub
Added To Any Bath
luxurious purifying treatment designed to exfoliate your dog’s dead skin cells and help remove the dead coat.
This effective treatment will leave your dog’s coat and skin feeling soft and silky. Infused with Activated Charcoal, Sandalwood, Lavender and sea salt that will draw out any pollution and toxins from your dog’s coat and skin.
• Deep Cleansing
• Natural whitener
• Eliminates odour
• Exfoliates dead skin cells and removes the dead coat
• Draws out toxins and pollutions from skin and coat
pH balanced, pet friendly, no SLS or parabens, no petrochemicals and no synthetic perfumes. 100% Vegan, No Palm Oil.
Cost
Cost
8
Full Body Charcoal Scrub
Full Body Charcoal Scrub
.Added To Any Bath
10-30
DOG DAY CAMP
DOG DAY CAMP
At The Tortoise and The Hair Day Camp, we believe that a tired dog is the best dog and accomplishing this requires both physical AND mental exercise. This is why we do not just let the dogs run around all day; we also engage their minds with different sports and activities every day!
Daily Rate - First Dog
Daily Rate - First Dog
Single day for one dog
$37
Daily Rate - Second Dog
Daily Rate - Second Dog
Single day for the second dog from the same household
$32.50
Daily Rate - Third Dog
Daily Rate - Third Dog
Single day for the third dog from the same household
$29
10-Visit Pass
10-Visit Pass
Prepaid pass good for 10 visits for one dog
$330
10-Visit Pass - Second Dog
10-Visit Pass - Second Dog
Prepaid pass good for 10 visits for the second dog from the same household.
$290
10-Visit Pass - Third Dog
10-Visit Pass - Third Dog
Prepaid pass good for 10 visits for the third dog from the same household.
$260
Dog Day Camp FAQ
Dog Day Camp FAQ
What does my dog do all day at day camp?
We have a daily schedule that includes playing games, learning tricks and manners, free play with their friends, and a whole host of activities to keep them physically and mentally stimulated. There will also be nap-time, where they get their daily snack and some quiet rest in between all the activities, so they do not become overstimulated.
Do you use crates/kennels?
We use home-style crates/kennels during nap-time. This gives dogs a safe space to rest and have some “me time” while they enjoy their snack. Staff uses this time to safely dispense individual food for dogs who eat lunch and/or medication if applicable. Staff will also use this time to thoroughly clean and disinfect the playroom, before more playtime in the afternoon!
Can you feed my dog while they are in your care?
Yes we can. Please bring a labeled container or baggie of your dog’s food. If your dog is on a raw food diet, or eats wet food, we can accommodate their diet by putting their food into our refrigerator.
Do I need to make a reservation for my dog to attend day camp?
A reservation is required to attend daycare. We ask that you schedule with us at least 24 hours prior, to be sure we have the space for your dog. Online booking is available for Day Camp.
Do you have a spay/neuter policy?
No. However, if we believe that your dog may be acting out due to being intact we may suggest you take a short leave from our facility until you and your veterinarian deem your dog appropriate to be altered. If your female dog is not spayed and in heat, please do not bring them to our facility for any of our services.
What vaccinations are required for my dog to attend your day camp?
All dogs attending day camp are required to have had at LEAST their second set of puppy vaccines, although due to the high amount of Parvo in Grande Prairie, we recommend waiting until after the 3rd set. Rabies is required by law, and we strongly encourage all our clients to have current vaccinations for rabies, distemper, and Bordetella. Should a dog bite another dog or person, Alberta Health Services have the right to seize the animal for tests, or fine the owner for not being able to provide proper documentation of rabies vaccines.
CONTACT US
CONTACT US
Opening Hours:
Grooming Hours
Grooming Hours
Monday: Regular Grooming/Spa Services
8:00-4:30 or 20 minutes after the last dog is done
Tuesday: Regular Grooming/Spa Services
12:00-8:00 or 20 minutes after the last dog is done
Wednesday: Regular Grooming/Spa Services
8:00-4:30 or 20 minutes after the last dog is done
Thursday: Regular Grooming/Spa Services
8:00-4:30 or 20 minutes after the last dog is done
Friday: Express Grooming, Bath Services, Maintenance Grooming, Nail Trimming, and Hand Stripping Services
9:00-4:30 or 20 minutes after the last groom is done
Retail Hours
Retail Hours
Monday: 9-6
Tuesday: 12:00-8:00
Wednesday: 9-6
Thursday: 9-6
Friday: 9:00-6
Daycamp Hours
Daycamp Hours
Monday - Friday: 7:40 AM - 6:00 PM
Drop-off: 7:40 AM - 9:00 AM
Pick-up: 4:00 PM - 6:00 PM
When booking online, you are welcome to drop off anytime between 7:40 am to 9:00 am, regardless of the time slot booked.
Please contact us if you will not be able to drop-off or pick-up within the time frames noted above.
Text or Call
Text or Call
780-513-1333
(Texting Is The Best Way To Get A Hold Of Us)
VISIT
VISIT
11033 101 Street
Grande Prairie Alberta
(Behind Giant Tiger Facing 101 Street)
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